Futures Galleria provides complete answer for the most frequently asked questions to help you clarify.
Alternatively, you may also contact your Personal Account Manager.
Q : Who is Futures Galleria? A : Futures Galleria is founded by a group of professional traders with global trading expertise. As traders we aim to provide trading facilities fully dedicated for fellow traders. We understand what traders need.
Q : Why should I invest in Futures Galleria? A : Futures Galleria gives many exciting trading experiences. Our features are simple and easy registration with automatic account opening, instant deposit, express withdrawal, deposit bonus, and also you can trade in your own local currency. Further Your Personal Account Manager is available 24/5 to serve you.
Q : Why in Futures Galleria have commission charges, but in the other broker don't? A : Futures Galleria gives more services than other brokers. We don't compete with other brokers in commission charges. However, we compete in our services (for example : fast and easy registration, instant deposit, express withdrawal and local deposit). We do believe that our services commensurate with your level of expectation.
Q : How do I fund my real account? A : You can fund your account through Local Bank Transfer, PayPal, Neteller, and Moneybookers.
Q : How can I deposit through Local Bank Transfer? A : Before deposit, please ask your Personal Account Manager for our Destination Account Information. Q : What is the different between Cash Account and Trading Account? A : Cash Account is the account that you deposit or withdraw your money directly. Trading Account is the account that you use for trading.
Q : How secure is my investment? A : Your money is perfectly safe with us. We put investors fund in a fully segregated account in International Banks.
Q : How I can get started? A : Fill up the form in registration area and follow the simple step. You can start trading in 5 minutes
Q : What Identification Documents do I have to supply? A : When you register with Futures Galleria, you don't need to supply any Identification documents.
Q : How do I withdraw money? A : Just fill up the withdrawal forms and we will send the money within 60 minutes. Note that withdrawal can ONLY be made to your Bank Account Name that you have registered.
Q : What should I do if I have a problem regarding a specific Futures Galleria trade? A : Please contact your Personal Account Manager with details of the problem.
Q : Is online trading at Futures Galleria secure? A : Yes. We use the internationally accepted security system SSL to encrypt all transactions over the web. This is automatic, and you will receive instant notification if your browser does not support this.
Q : How do I install Metatrader 4.0 trading platform? A : 1. Download Metatrader 4.0 from "Download Metatrader" menu 2. Follow the installation to complete installation 3. Metatrader 4.0 shortcut will be created in the "Start" menu 4. Run the Metatrader 4.0
Q : Why my trading position is being closed or liquidated? A : - Your Equity is lower than 10% of Margin Requirement. - Necessary Margin is not enough for Overnight Trading - Autocut by System because at 300 points open gap (usually in CFDs Index Trading)
Q : Does Futures Galleria have dealing desk? A : Futures Galleria doesn't have dealing desk.
